Retained Tenant Service
Leave us to find your perfect rental
A retained tenant service is your invaluable ally, working exclusively for you, the tenant, not the landlord, when searching for a home in the capital. We condense the entire market, saving you time, and keeping the process convenient and stress free.
Our retained tenant process
Time Saved -
Most tenants do not have the time to search endlessly across multiple agents, call around for availability, or book countless unsuitable viewings. We condense the entire London rental market for you into a curated shortlist of only the best options that fit your brief. We handle the searching, sifting, calling, and coordinating so you don’t have to.
Convenience & One Point of Contact +
London has thousands of agents and it is impossible to track everything alone. Working with us means you deal with one trusted point of contact across the whole market. We speak to every agent, every landlord, and every relevant source on your behalf. You avoid repeated calls, irrelevant emails, and unnecessary admin, and we protect your privacy by only sharing your details when absolutely necessary.
Access to Hidden & Off-Market Rentals +
A large portion of the best rental homes never reach the portals. Many premium properties are let quietly or offered first to a select group of vetted applicants. Because of our relationships across London, you gain access to these off-market and pre-market opportunities. Often, our tenants view homes days, sometimes weeks, before they appear online.
First Refusal Advantage +
Before a property is publicly listed, most agents contact their most reliable applicants and buying/letting agents first. We are typically the first to be informed because we represent serious, ready-to-move tenants. This means you are seeing the best stock ahead of the crowd, giving you a competitive advantage in a fast-moving market.
Objective Representation +
Lettings agents ultimately work for landlords. We work for you. Our role is objective, strategic, and solely focused on finding you the right home at the right price. We are not influenced by which agent is listing the property, our only agenda is securing the best option for you. We also avoid taking on conflicting searches at the same time to ensure you are represented exclusively and fairly.
Value & Negotiation Expertise +
We negotiate on your behalf to secure the most favourable terms achievable in the current market, rental price, length of tenancy, break clauses, included furnishings, works, and any conditions that matter to you. Our negotiation experience means we can often secure better terms than a tenant approaching alone, especially on premium homes or competitive listings.
Guidance Throughout the Process +
We stay with you from the initial search through referencing, contract discussions, move-in arrangements, and the final walkthrough. We simplify the legalities, guide you on what is standard or unreasonable, and ensure the process is as smooth and stress-free as possible. There is no time pressure, our only priority is securing the right home for you.